Please note that due to the complexity of email security features by the various email service providers as well as email security features implemented by individuals, we cannot guarantee the email delivery of gift vouchers/special packages to the recipient. After purchase, please confirm with the recipient if they have received the gift voucher. If they have not, you as the purchaser can attempt to download and email a copy of the gift voucher manually by logging into your account here: http://shop.thecolisseum.co.za/my-account/. Alternatively you can contact The Colisseum and request a copy of your Gift Voucher.

Monthly Specials:

Monthly specials must be booked, paid for and treatments completed in the month of the Special unless otherwise stated on the voucher.
If the monthly special package is not used in the month of the offer it will be converted to the cash value paid by the client and will be valid for 3 years from date of purchase i.e. discounted prices do not apply.
No changes to, or treatment swops may be made to the package/special.
Bookings subject to availability.
On arrival at [The Colisseum] please present your Gift Voucher as treatments cannot commence without a valid voucher number.
Order of treatments specified may change due to scheduling availability.
In the event of the client arriving late for the booking, the therapist will attempt to provide as many of the treatments as possible in the remaining allocated time. We cannot and will not inconvenience our next client.
At the time of making your booking please quote your voucher number, otherwise we will not be able to make the booking.

Monetary Gift Vouchers:

No discounted or value added vouchers may be used to purchase another voucher.
Vouchers are issued as a monetary amount and are valid for 3 years.
Bookings are subject to availability.
At the time of making your booking please quote your voucher number, otherwise we will not be able to make the booking.
On arrival at [The Colisseum] please present your Gift Voucher as treatments cannot commence without a valid voucher number.

Cancellations terms for all vouchers (PLEASE TAKE NOTE):
On the day of your treatment: 100% of treatment value.
24 hours before your treatment: 50% of treatment value.
48 hours before your treatment: 25% of treatment value.